Full-Time | Port Douglas | Adventure Meets Customer Experience

Do you thrive in a fast-paced, fun-loving team environment where every day is about helping people create unforgettable memories? If you’re passionate about bikes, the outdoors, and delivering top-tier service, this could be your dream role.

About Us

We’re a multi-award-winning, family-run business with a reputation for excellence and a love for all things two-wheeled. From MTB tours to e-bike rentals, retail gear to expert workshop service—we’re here to make every ride exceptional.

Who We’re Looking For

You’re a natural communicator, a self-starter, and a true people person. You love cycling and outdoor adventures, and you’re excited to share that passion with others. You’re comfortable juggling tasks, learning new systems, and stepping in wherever needed.

What You’ll Be Doing

• Welcoming and assisting holidaymakers keen to explore Far North Queensland (FNQ) on two wheels
• Leading the hire desk team and managing daily operations
• Supporting customers in our retail shop and workshop
• Handling stock control, ordering, and inventory
• Driving sales with enthusiasm and product knowledge

What You Bring

• People-loving with strong communication and leadership skills
• Detail-oriented and highly organized
• Tech-savvy and confident with POS systems
• A love for bikes and the FNQ lifestyle
• Positive energy and a growth mindset

Our Services

We offer:

• Bike hire (Commuters, MTBs, road bikes, e-bikes, e-scooters, kids gear & more)
• Self-Guided eBike and MTB adventure tours
• Full-service retail bike shop
• Expert bike workshop

How to Apply

Send us your Resume with Cover Letter telling us:
“Why do you believe you’re the right fit for this role?”

Email Us